General notices and announcements related to activities around the estate. You must be logged on to see resident only announcements.
Just a reminder to follow up from our email from last Saturday (14 Sep) on the introduction of the e-wallet effective Thursday this week (20th Sep). Please find attached a few slides that run through a brief introduction to the feature.
A quick recap:
We hope you will enjoy using the Wallet feature. It is new and as all with such features, your feedback will go a long way in helping us improve its usefulness. We look forward to your feedback.
Please contact the management office if you have queries.
We are striving to improve productivity and efficiency in the estate. We implemented electronic receipts on 2nd July 2018 whereby we stopped issuing paper receipts; residents are emailed electronic (.pdf) receipts for their bookings and other payments. We thank you for your support and your feedback and are pleased to inform you that the process is working well. We request you to please keep the Management Office (MO) updated of any changes in your email addresses.
We are now moving to the next step, with the introduction of e-wallets effective Thursday, 20th September 2018. This eliminates the need for residents to come to the office to make payments each time a facility booking is made. Adoption of the e-wallet facility is optional for the residents. However, by topping-up the e-wallet or by seeking a booking fee refund credit, the resident is deemed to have consented to the use of the e-wallet and related rules. Please find attached a brief introduction to the e-wallet, and the rules around its usage are as follows:
We hope you will enjoy using the Wallet feature. As always, we look forward to your feedback as we implement this feature. Please contact the management office if you have queries.
We have received a notice from the National Parks Board (NParks) on 4th September advising us of improvement and enlargement works to the existing jogging path surfaces along the river side adjacent to Oliva Block-5.
NParks has informed us that the existing jogging path will be closed from 10th September 2018 to late-February 2019 for these construction upgrading works.
However, the accessible footpath beside our premises and the Oliva boundary wall that is under construction now is expected to be ready and open for service when the existing jogging path is closed.
The affected gates (Gates 2-4) will still be accessible for service over this period.
Do feel free to get in touch with the Management Office should you have any questions
Costa Rhu Management Office
The replacement of the gym air-conditioning system is running ahead of ahead of schedule. Hence the gym will be open tomorrow ( Wed,5 Sep) 12 PM onwards.
Thank you for your patience. Please feel free to get in touch with the Management Office if you have any questions.
Costa Rhu Management Office
MID AUTUMN FESTIVAL 2018
Date: 18th September 2018, Tuesday
Activities: Free paper lanterns will be provided. According to ancient Chinese customs and traditions, little children carry paper lanterns and walk together in the moon light to commemorate this festival.
Refreshments: Free Chinese mooncakes, pastries and drinks will be provided.
Please be informed that the gym will be closed from Monday (3rd Sep) to Wed (5th Sep) to enable replacement of the air-conditioning system and the associated electrical
control wiring. Assuming execution is to plan, the gym will be open again from Thu (6th Sep) – we will keep you posted in case there are any delays
We regret the inconvenience caused to you. Do feel free to get in touch with the Management Office should you have any questions
Please be informed that the gym air-conditioners are currently not working. The technical team was working hard to repair the fault yesterday, but were unable to fix the issue.
We have now been advised to replace the air conditioners and change the electrical control wiring. We are looking to get the new air conditioners purchased and installed at the earliest.
While this is being processed, we will also make additional efforts on Monday (August 27th), to restore partial air conditioning at the gym, should the same be possible.
We regret the inconvenience caused to you. We are treating this matter as critical but face delayed response time from our vendors, given the weekend.
We will come back to you with more information about the scope and schedule of the works, as we get firm commitments from our vendors.
MCST No. 2345