House Rules and By-laws

The resident’s handbook is published to give Subsidiary Proprietors and their tenants, a clear guide on the House Rules and By-Laws of Costa Rhu. The House Rules and By-Laws apply to all residents and their guests.

Subsidiary Proprietors and Residents are also governed by the Building Maintenance and Strata Management Act, 2004 (BMSMA), of Singapore. The Act, is a gazetted document governing Strata Title properties in Singapore. Copies of the Act can be purchased from the Building Control Authority (BCA). It gives a clear definition of law with regards to strata titled properties in Singapore. Owners should be aware of their responsibilities, obligations and legal rights as strata owners (subsidiary proprietors) and also the duties and legal rights of the Management Corporation Strata Title Plan – in the case of Costa Rhu, MCST 2345. Tenants renting a unit should also compile.

Over the past 20 years, condominiums (strata title) have become a standard form of property ownership in Singapore. There are more than 2600 Management Corporations and each has its own set of house rules and guides; which are enforceable. Costa Rhu is no exception.

We hope this handbook will be a useful tool for everyone who owns and/or lives in this vibrant estate, we call Costa Rhu.

The Management Council
Management Corporation Strata Title Plan No. 2345

  Download a soft copy of the house rules here.

Definitions

In respect of the Rules and Regulations set out hereinafter, the words:

  • “Common Areas” shall mean all areas in the estate with the exception of the housing units.
  • “Contractor”, shall mean the contractor carrying out fitting out works or renovation in the housing unit.
  • “Contributions” also refers to as “Maintenance charge” shall mean contribution of moneys to Management and Sinking Fund by the Subsidiary Proprietor.
  • “Estate” or “Condominium”, shall mean the housing units and the common areas and common property of Costa Rhu Condominium.
  • “Facilities”, refers to swimming pool, tennis courts, squash courts, badminton, basketball, cricket pitch, gymnasium, BBQ pits, Multi-purpose halls (Marina Room & Dolphin Room), table-tennis table, saunas, children’s playground, putting green as well as mini-mart, hair salon, laundrette and café.
  • “Guest”, shall mean a person other than a resident who is on the premises at the invitation of a resident.
  • “Housing Unit” or “Apartment” or “Lot”, shall mean a horizontal stratum of any building or part thereof, whether such stratum is on one or more level or is partially or wholly below the surface of the ground, which is used or intended to be used as a complete and separate unit for the purpose of habitation and may be comprised in a Lot, or in part of any subdivided building not shown in a registered strata title plan.
  • “Management”, shall mean Management Corporation S.T. Plan No 2345 or the managing agent and their authorised officers.
  • “Managing Agent” or “Agent”, shall mean the managing agent and its appointed representative(s) who is officially appointed to manage the day-to-day affairs and operations of Costa Rhu Condominium.
  • “Management Fund” refers to monthly charge per share value payable by every Subsidiary Proprietor, in advance, on the 1st day of each quarter as stated in the Building Maintenance & Strata Management Act (BMSMA) 2004, Section 38 & 40. Management fund is fund needed for the daily maintenance and repairs of the common property of the estate.
  • “Relevant Authorities”, shall include but not limited to Building Control Division, Public Works Development, Power Supply Singapore Ltd., Ministry of Environment and Telecommunication Authority of Singapore.
  • “Resident” or “Tenant, shall mean the person residing in the housing unit or lot.
  • “Sinking Fund”, refers to fund not paid into the management fund. It refers to all money received in respect of contribution determined under section 39(2) of the BMSMA. Contribution is determined by share value of each unit. Sinking Fund is paid together with Management Fund, in advance, on a quarterly basis.
  • “Subsidiary Proprietor” or “Owner”, shall mean the person or persons holding legal title to a housing unit or where separate titles are not issued yet, it includes purchasers whose names appearing in the Sale and Purchase agreement.
  • The Management reserves the right to amend, add or delete any rules and regulations contained herein. Subsidiary proprietors and residents shall be notified at least one week in advance before such changes take effect.

Payment of Maintenance Charges

  1. All Subsidiary Proprietors (owners of a unit/lot) are required to pay a monthly Maintenance Charge (Management and Sinking Fund), collected on a quarterly basis, to the Management Corporation Strata Title Plan No. 2345, as stipulated in the Strata Act, now enacted under the Building Maintenance & Strata Management Act (2004) also known as BMSMA.
  2. Payment of Maintenance Charges is an obligation, required by Law, under the BMSMA (2004).
  3. Payment of Maintenance Charges to be made via cheques* or inter-bank GIRO only. No cash payments will be accepted. Cheque to be issued to the “Management Corporation Strata Title Plan No. 2345”. Payment to be made at the Management Office between 9am – 5.30 pm on week-days (lunch hour 1pm – 2pm) and 9am – 1pm on Saturdays. Payment can also be made through inter-bank GIRO. Forms are available at the Management Office.
  4. All Maintenance Charges are payable on the 1st day of each quarter of a calendar year – January – March, April – June, July – September, October – December.
  5. 10% interest (determined by the Management Corporation at an AGM) will be levied from the date of invoice for late payment after the grace period of 30 days.
  6. Further legal action shall be taken should the Subsidiary Proprietor continue to default on Maintenance payment. The following action could be taken by the MCST 2345 to recover arrears :-
    1. Lodge a charge against the said unit (SP will be prevented from selling the unit unless outstanding maintenance charges, with interest, are fully paid);
    2. Application of garnishment order on the unit, if the Subsidiary Proprietor is collecting rental from the unit;
    3. File legal claim at the Small Claims Tribunal;
    4. Application to the courts to have the unit sold to recover all outstanding maintenance charges still owing
    The above mentioned legal actions are enforceable under the BMSMA (2004).
  7. The Management reserves the right to refuse application from any owner occupier and resident of a unit, whose owner (SP) is in default in paying Maintenance Charges for more than 2 quarters, from booking the use of the following facilities:-
    1. Tennis courts
    2. Squash courts
    3. Basketball court
    4. Cricket pitch
    5. Marina room
    6. Dolphin room
    7. BBQ pits
    8. Forecourt of Ancilla Block
  8. The Management reserves the right, at its own discretion, to refuse application from any resident of a unit, whose owner (SP) is in default in paying Maintenance Charges for more than 2 quarters, from being served by the Management Corporation’s Technical Support Team.
  9. The Management reserves the right, at its own discretion, to refuse entry of motor vehicles belonging to the resident (tenant) whose landlord is in default in paying Maintenance Charges for more than 2 quarters. No parking labels will be issued.
  10. The Management reserves the right, at its own discretion, to refuse entry of motor vehicles belonging to the Subsidiary Proprietor. No parking labels will be issued.
  11. The MCST 2345 reserves the right to amend the house rules and by-laws when deemed necessary through a general resolution.

*Friendly Reminder

  • Cheques to be drawn in favour of "Management Corporation Strata Title Plan No. 2345"
  • Cross the cheque by drawing two parallel lines across the top left-hand corner of the cheque and cancel "or bearer" on the cheque; and add "Account Payee Only" (or "A/C Payee Only")

Fitting-out Works (Alterations & Renovation)

  1. A Subsidiary Proprietor or a tenant or appointed agent, must apply for a permit from the Management Office before carrying out fitting-out works (alterations & renovations). In this context, fitting-out works shall include works listed in Appendix 2 and 3.
  2. Applications shall be made using prescribed Form CRC 001 & CRC 001A, available at the Management Office. Submission must be made two (2) weeks prior to commencement of works. The Form is to be jointly signed by the Subsidiary Proprietor and the contractor engaged for the works.
  3. Deposit: Subsidiary Proprietor is required to place a deposit of $2,000.00 with the Management Office before commencing fitting-out / renovation works. The deposit will be refunded (free of interest), subject to compliance with the conditions stated herein. A separate, refundable (free of interest) cleaning security deposit of $200.00 is to be made. This will be refunded subject to compliance will all conditions under point 27 below. Both deposits are to be made via cheque* only.
  4. Approval: Renovation plan and approval letter from BCA (Building Control Authority of Singapore), if required, are to be submitted together with the application form (see item 6 below).
  5. Insurance: Before the commencement of the fitting-out / renovation works, the contractors are required to submit Public Liability policy for $1 million coverage.
  6. Fitting-out works are not allowed to proceed before the issuance of the required permit by the Management Office & receipt of the insurance cover.
    Note: The issuance of the said permit from the Management Office does not constitute an approval from the relevant authorities. The Subsidiary Proprietor is solely responsible for ensuring compliance with the building by-laws, codes and other regulations as may be applicable to the works.
  7. Windows and Grilles: Design and colour of the grilles on windows, sliding doors and yard shall conform to the approved design, colour scheme and height as specified. The colour scheme approved are as follows:
    1. External Façade wall – SKK F17-80H (Base Colour)SKK F19-92B (Off White)
    2. Main Timber Door -SKK 9144
    3. Sliding Glass Door Panel – SKK 8045
    4. Window Pane Frame - SKK 8045
    5. Balcony Grille – SKK BS 00E53
    6. Rear Yard Grille – SKK 8045.
    Please refer to the Appendix 5, 5a & 5b, attached hereto, for the specifications.
  8. Electrical: Before carrying out any modification or upgrading of the electrical supply/circuitry, the Subsidiary Proprietor must obtain endorsement from a licenced/certified electrical professional engineer and written approval for the same from the Management Office before proceeding with such work.
  9. Compliance: The subsidiary proprietor is responsible for ensuring his contractors comply with the terms and conditions governing the renovation works.
  10. Illegal Workers: The subsidiary proprietor must obtain a list of names of workers from the contractors who are carrying out the fitting out works. This list must be attached to the application form for fitting out work. No illegal workers are allowed into the estate and if found, will be asked to leave immediately. The Subsidiary Proprietor and / or his tenant as well as the contractor shall be liable should illegal workers be found to be working in the apartment or caught loitering in the common areas of the estate.
  11. Disposal: The Subsidiary Proprietor must ensure that their contractors do not dump/place any renovation debris indiscriminately into the common areas, into the rubbish chutes or leave the same at the bin centre for disposal. All cost of disposal shall be borne by the Subsidiary Proprietor and his appointed contractor. A fine of $200.00 per day will be imposed if this happens.
  12. Used of Common Area: Where building materials, equipment or debris have to be placed in the common area, consent from the Management Office must be obtained. The contractor must abide by the decision from the Management Office as to when, where and for what length of time the material, equipment or debris may remain at the common areas. The area must be cleaned after the approved use.
  13. Penalty: A penalty of $200.00 (inclusive of GST) per day shall be levied upon the Subsidiary Proprietor should the contractor fail to clear the said items/debris from the allocated areas within the time allocated.
  14. 14. Working Hours: Contractors are to abide by the hours of work. Hacking/jack-hammering/drilling can only be carried out from 9.30am to 11.30am and 2.00pm to 4.30 pm only during weekdays. The general works hours are as follows:
    1. Mondays to Fridays: 9.00 a.m. to 5.00 p.m.
    2. Saturdays: 9.00 a.m. to 1.00 p.m. (strictly no jack-hammer)
    3. Sundays and Public holidays: Strictly no work allowed
  15. The Subsidiary Proprietor is fully responsible for making good damages caused to the Common Property by his contractors. All damages caused shall be made good to the satisfaction of the Management within 7 days, failing which, the Management reserves the right to make good the same and deduct the costs from the deposit.
  16. In the event of the renovation deposit is insufficient to meet the claim imposed by the Management, the Applicant shall forthwith reimburse/pay the Management the difference between the said deposit and the amount so claimed by the Management.
  17. Safety of Workers: The Subsidiary Proprietor is responsible for the actions of his contractors, sub-contractors and their workers. Appropriate measures must be taken to ensure the safety of the workers and all works must be performed in strict accordance with the applicable regulations and codes by the relevant authorities.
  18. Renovation works must be carried out within the Subsidiary Proprietor’s unit. No work is allowed at the common areas. All equipment and materials must be stored within the Subsidiary Proprietor’s unit.
  19. Noise: The contractors shall not create excessive noise (beyond human tolerance level), which interfere with the peaceful enjoyment of other residents/occupiers. In this respect, the workers are not allowed to use heavy-duty hacker/concrete breaker in the course of their work.
  20. Vehicles: The contractors shall park his motor vehicle at the approved designated parking lots. Loading and unloading for materials and equipment shall only be carried out at designated areas. Vehicles above 2.8 metres in height are not permitted into the basement car park.
  21. Behaviour of Workers: When upon the common areas or the Subsidiary Proprietor’s unit, the workers have to observe the following:
    1. Be suitably clothed and attired at all times;
    2. Bear the contractor’s identification at all times;
    3. Not to use language or behave in a manner likely to cause offence or embarrassment to other residents or their guests;
    4. Not to obstruct the lawful use of the common property by other residents;
    5. Not to damage any lawn, tree, scrubs, plants or flowers that is situated on the common areas;
    6. Not to mark, paint, drive nails or screws or like into or otherwise damage or deface any structure that form part of the common property without the consent in writing from the Management;
    7. Not consume alcohol;
    8. Not loiter in the common areas or be seen resting/sleeping in areas which may create a negative image; and
    9. Not to use public toilets for cleaning and washing of tools.
  22. Protective Covering for Lifts: All contractors/renovation workers may only use service lifts to transport their building materials, equipment or debris. The contractor should obtain protective canvas padding from the Management Office to protect the lift car. Charges for this protective covering are $50.00 (inclusive of GST). This must be paid in advance via cheque* only to the Management Office.
  23. Reporting to Guard House: All contractors or their authorised personnel must report to the guardhouse before and after work each day. The security personnel have been given strict instructions to question all suspicious persons found in the estate. Action will be taken against unauthorised persons within the estate. Security personnel are also authorised to search the contractor’s vehicles, bags, containers etc. if there is any suspicion that items or property are being wrongfully removed from the common areas or which belong to the residents of this development.
  24. Water and Power Supply: The contractors are not allowed to tap water and/or electricity supply from the common property without the consent of the Management. Unauthorised tapping of common utilities will be chargeable (including administrative charge) to the Subsidiary Proprietor by the Management.
  25. Inspection by the Management: The Management shall have the right to gain free access (during office hours) into the premises during the period of the fitting-out works to inspect works that have been endorsed by the Management.
  26. Unauthorised Works: The Management reserves the right to demolish any unauthorised work which is carried out in contravention of the terms and conditions set herein or the building by-laws and to recover from the Subsidiary Proprietor all costs and expenses incurred in this connection.
  27. The Contractor (sub contractor) employed by Subsidiary Proprietor is responsible for ensuring that all common areas used by them (e.g. lift lobbies, lifts, basement lobbies, parking lot, toilets etc.) of the estate are kept clean at all times. The Contractor (sub contractor) is responsible for ensuring that their work men do not create a mess, dirty any part of the estate. If they violate this, their 'cleaning deposit' of $200.00 will be forfeited.

Upon completion of the fitting-out works, the Subsidiary Proprietor and / or his contractor must notify the Management Office for a joint inspection to ensure that only approved works are carried out and that there are no violation of the stated rules and regulations.

*Friendly Reminder

  • Cheques to be drawn in favour of "Management Corporation Strata Title Plan No. 2345"
  • Cross the cheque by drawing two parallel lines across the top left-hand corner of the cheque and cancel "or bearer" on the cheque; and add "Account Payee Only" (or "A/C Payee Only")

Use of Housing Units and Common Areas

Living in a luxurious condominium with many facilities, such as Costa Rhu, can be enjoyable and stress free. It can also be stressful due to inconsiderate behaviour of neighbours. We compile herewith a list of “Dos and Don’ts”, not so much to regulate the social behaviours of the residents but as a gentle reminder to all that living in a condominium requires some kind thought for others living under the same roof.

Every Subsidiary Proprietor/Resident or their invited guests are to observe the following guidelines:

  1. Do not install any television antenna, air-conditioner compressor and other equipment on the roof top, at the common corridor, at any other part of the building, balcony, veranda and/or any external part of the unit without prior written consent of the Management;
  2. Residents are not permitted to conduct BBQ on their balcony or private enclosure (ground floor unit). BBQ pits are available for booking at the management office.
  3. Do not create undue noise which would interfere with the peaceful enjoyment of others in any Lot or on the common property;
  4. Do not in any way encumber with boxes or otherwise store or leave any personal belongings or discarded by him in any part of the staircases or other Common Area or permit the placing or parking of bicycles and other wheeled vehicles which may obstruct the common areas in the estate;
  5. Take all reasonable steps to ensure that a child when playing on the common property does not cause any damages to the common property;
  6. The lobby or any other common area of the building is not meant for any private or public functions without prior written approval of the Management;
  7. Any alteration or addition to the windows or main doors or to any structure that forms part of or adjoins the Common Property is not permitted;
  8. Put any signboards, advertisements, notices and/or other lettering on any part of the building;
  9. Do not damage the grass areas, flower beds, garden, trees, footpaths, drains or any part of the building by vehicles, machines or tools or objects of any description;
  10. Do not keep any animal within the common area including lifts, passages, lobbies, front and back gardens, swimming pools, etc., which may cause nuisance or annoyance to others. Subsidiary Proprietors must remove and/or clean the droppings of their animals;
  11. Do not deface and/or to cause damage and/or use as a playground the lifts, lobbies, common corridors, staircases, walls, pedestrian-ways in the front areas of the building and/or any other common property in the building;
  12. Do not mark, paint, drive nails or screws or otherwise damage or deface any structure that forms part of the common property;
  13. Vandalism is a punishable offence in Singapore, so is littering;
  14. Safety :
    1. Do not permit anything to be done or stored any inflammable chemical, liquid etc. that will become a fire or other safety or health hazard;
    2. Do not throw cigarette butts out the windows;
    3. Do not throw litter out the windows;
    4. Maintain a safe speed while driving in the basement;
    5. Burn incenses and joss paper only at designated location and bins provided
    6. Ensure that no potted plants or any other objects are placed dangerously on balconies where they may cause bodily harm to persons below (breeding of mosquitoes is a serious offence in Singapore and repeated offenders can and will be charged in a court of law).
  15. Cooking :
    1. Do not throw any object, especially waste food into the refuse chute without placing and securing them in suitable plastic bags (for environmental health reasons), or dispose any large object or smouldering items into the refuse chute that may cause obstruction or fire in the refuse chute;
    2. Do not cook in the common area of the estate other than the designated areas;
    3. Do not pound chillies or other foods on the kitchen floor. You may have to use a food processor, or do so away from the floor.
  16. Washing :
    1. Do not cause and/or allow to be clogged sinks, baths, lavatories, cisterns, water pipes and/or pipes in the unit and/or in the building;
    2. Do not hang any washing, clothing or other articles at the common area as well as from windows, balconies, veranda and/or any external part of the Unit, thereby affecting the aesthetic appearance of the building;
    3. If you or your domestic helper have to wash your vehicle, please use the wash area located beside the tennis courts or engage the appointed in-house car washing service and parked the vehicle at the designated lot provided for in-house car washing. Only in house car washing service are allowed to wash the car at the basement carpark designated area only.
  17. Decorum :

    Residents and their guests are to observe decorum and be their best behaviour. They are advised not to :-

    1. Use languages or behave in a manner likely to cause offence or embarrassment to others using the common property and to be adequately clothed while on the common area;
    2. Use or permit his unit be used for any purpose other than for residential dwellings unless otherwise approved by the competent authority under the Planning Act;
    3. Use his unit for any purpose which may be injurious to the reputation of the subdivided building or for a purpose as to cause a nuisance or danger to the neighbours.
  18. Inspection :

    Every Subsidiary Proprietor/resident or their invited guests shall permit the Management and its Agents, at all reasonable times and on reasonable notice, (except in case of emergency when no notice is required) to enter his unit for the purpose of :

    1. Inspecting the unit;
    2. Maintaining, repairing or renewing sewers, pipes, wires, cables and ducts use or capable of being used in connection with the enjoyment of any other unit or the Common Property;
    3. Maintaining, repairing or renewing the common property; or
    4. Executing any work or doing any act necessary for the performance of its duties or any enforcement affecting the building.
  19. Subsidiary proprietors and its tenants are required to maintain the units and bear the cost of repairs and replacements. Such as :-
    1. Keep clean all glass windows and all doors on the boundary of his unit, including so much thereof as is part of the Common Property;
    2. Maintain his unit including all sanitary fittings, water, gas, electrical and air-conditioning pipes and apparatus in a good condition so as not to cause annoyance to others;
    3. Ensure that his guests/chauffeurs do not announce their arrival by sounding their car horns in a manner as to cause disturbances or annoyance to other residents;
  20. Lifts : Ensure that only the designated service lift is used for the transportation of furniture and other bulky objects.
  21. Violation of Rules & Regulations :
    1. In the event of violation of these Rules and Regulations, the resident responsible shall make good and/or compensate for the loss and/or damage caused, to the satisfaction of the Management;
    2. If the Management has to engage any legal counsel to enforce any of the Rules and Regulations stated herein or is required either by itself or to engage contractors to carry out any rectification or remedial work necessitated by the failure on the part of any Resident to comply herewith, the Management is entitled to be compensated in full for all costs incurred including any legal fees on an indemnity basis;
    3. The Management reserves the right to change any of these rules after due notice is given to Residents and Subsidiary Proprietors.

Security

Costa Rhu is a large condominium of 737 residential units. As such, security enforcement is a challenge. Residents and their guests are urged to co-operate and observe security measures implemented to ensure a certain level of security is maintained. The following guidelines are to be observed :

  1. Produce identification when requested to do so;
  2. Do not leave doors unlocked, especially the service entrance to the apartment;
  3. Bicycles are to be parked at designated bicycle racks and locked. The Management is not responsible for lost of bicycles. Residents are advised to keep expensive bicycles indoors;
  4. If you are employing a domestic helper, please register her with the Management Office;
  5. Tenants who lease the apartments are required to register with the Management Office. Tenancy agreement is to be produced;
  6. If the tenant have long term staying guest(s) (stay for more than a month), please inform the Management Office;
  7. All visitors are to register at the Guard House before entering;
  8. Visitor’s identification must be worn at all times;
  9. Carry your facilities card with you, as this is your identification for Costa Rhu. Facilities card may be obtained at the Management Office;
  10. Report any suspicious characters to the security officers;
  11. The Management’s duty is to provide adequate security to the residents of Costa Rhu. Ultimately, it is the onus of the residents to exercise caution at all times, in and out of the estate;
  12. The Management has the right to forbid anyone who are not resident in Costa Rhu from entering.

Rules and Regulations Governing the Use of Recreational Facilities

The following facilities are available for booking:

  1. BBQ Pits
  2. Fore-courts in-front of Ancilla Block
  3. Tennis Courts
  4. Squash Courts
  5. Table Tennis Table (no booking fee required)
  6. Basketball
  7. Cricket
  8. Badminton (no booking fee required)
  9. Marina Room & Dolphin Room

All facility booking fees will be accepted via EzLink card only. For fee above $ 50.00, please pay by cheque*.

All refundable, non interest bearing security deposits will be collected via cheque* only.

Cheques to be drawn in favour of "Management Corporation Strata Title Plan No. 2345". Cross the cheque by drawing two parallel lines across the top left-hand corner of the cheque and cancel "or bearer" on the cheque. and add "Account Payee Only" (or "A/C Payee Only")

Swimming Pool, Wading Pool, Spa Pool and Pool Area

  1. The pools and pool area shall be opened from 7.00 a.m. to 11.00 p.m. daily;
  2. For safety reasons, no person is allowed in the pools from 11.00 p.m. to 7.00 a.m. or during heavy rain and thunderstorm;
  3. Children under the age of 12 are not permitted to be in the pool without supervision;
  4. Only residents and their guests may use the pools. Guests using the pools should be accompanied by their hosts who shall ensure that their guests comply with the rules and regulations contained herein. The maximum number of guests per apartment who may use the pool shall not exceed 8 at any one time;
  5. There will be no lifeguard in attendance, as such all residents and guests using the pools do so at their own risk;
  6. All swimmers are to refer to pool rules displayed by the poolside and observe the necessary precautions while using the pool;
  7. All persons must shower and wash their feet before entering the pools. A person with a bandage or open wound, infectious disease will not be allowed to use the pools. Spitting, spouting, nose blowing and the like shall not be permitted in the pools;
  8. All persons are required to dry themselves before leaving the pool area and changing rooms. Swimmers wearing dripping wet bathing suit are not allowed to go beyond the pool area;
  9. Private coach shall not give lessons in the pool without first obtaining the written consent from the Management;
  10. Surfboards, and scuba-diving gear (i.e. masks, snorkels, flippers, diving suits, etc.) glass masks or glass goggles, bulky inflatable toys and boats and similar objects shall not be permitted in the pools. However, plastic goggles are permitted and children are allowed to play with small water toys in the wading pool;
  11. No pets are allowed in the pools or the pool vicinity;
  12. Ball sports, Frisbee playing, roller-skating, bicycle riding, skate-boarding, “horse-playing” and other similar activities will not be permitted in the pool area;
  13. Diving, noise, rough or dangerous play will not be permitted in the pools and the surrounding area;
  14. No food or beverage and shall be consumed inside the pools;
  15. All litter must be disposed of in rubbish bins;
  16. Smoking is prohibited around the pool area (as required by law);
  17. Life-saving equipment provided around the pools shall not be used for any other purpose. No pool side furniture shall be removed from the pool area. Misuse of poolside furniture is strictly prohibited. Deck chairs and other pool side furniture may not be reserved. Person vacating the pool area must remove all their belongings;
  18. Swimmers must be in proper swimming attire (T-shirt and shorts are not allowed). The Management may prohibit any person from wearing a swimming costume which in the opinion of the Management, improper or may cause embarrassment to others;
  19. The Management reserves the right to close the pool for maintenance and repair purposes or other reasons as it may deem fit;
  20. Swimmers are not allowed in the pool when cleaning is in progress.
  21. Domestic helpers (maids) are not permitted in the pool at all times.
  22. While the Management will take every precaution to ensure the safety of person/s using the pools, it cannot assume responsibility for any loss or damage to any personal property, injury or death arising from carelessness or negligence on the part of the person(s) concerned, or arising from failure to abide by the rules.

Squash Courts

No. of courts in the estate : 2

Playing Time : 7.00 a.m. to 10.00 p.m.

The booking fee is $2.00 (inclusive of GST) per hour.

  1. Bookings by residents must be made online on the Costa Rhu website. Please request for receipt / e-receipt from Management Office when you pay for your booking. You will also receive a confirmation email. Which will serve to verify your booking.
  2. Please pay for your bookings as soon as possible after the online booking. If you have any pending payment(s), you will not be allowed to book any facility.
  3. Advance booking of up to 14 days (maximum) is allowed.
  4. All bookings are not transferable.
  5. Residents who are unable to turn up for their session of play must inform the Booking Office one hour before the playing time, failing which the reserved hours is automatically cancelled after 15 minutes from the start of the booked time. The booking fee is non-refundable in such cases.
  6. No smoking, drinking, eating, gambling or other activities, other than the respective game is permitted in the court.
  7. All players should be in proper attire for the game. Shoes and balls must be of the non-marking types.
  8. Residents will not be permitted into the court without valid booking slips.
  9. At least one resident from the unit who booked the court must be present when their guests are playing.
  10. Only two persons are permitted into the court at any one time.
  11. Residents will be held responsible for any damage caused by their guests or themselves. Any damages caused by the previous players must be reported to the Booking Office immediately before the commencement of the game.
  12. No pets are allowed inside the squash courts.

The Management will not be held responsible for any injury, damage or loss sustained by residents and their guests, however caused, during the use of these facilities.

Tennis Courts

No. of courts in the estate : 2

Playing Time : 7.00 a.m. to 11.00 p.m.

Peak Hours : 7am to 10am, 5.00 p.m. to 9.00 p.m. – daily

The booking fee is $2.00 (inclusive of GST) per hour per court.

Booking rules :

  1. Bookings by residents must be made online on the Costa Rhu website. Please request for receipt / e-receipt from Management Office when you pay for your booking. You will also receive a confirmation email. Which will serve to verify your booking.
  2. Please pay for your bookings as soon as possible after the online booking. If you have any pending payment(s), you will not be allowed to book any facility.
  3. No refund or transfer of booking for no show.
  4. Refund and transfers of booking can only be entertained if it rains before play commences. Once play has commenced, no refund will be entertained.
  5. Residents must cancel their booking online 24 hours before their playing time / slot. Failing which, the booking will be treated as confirmed and booking fee chargeable and non-refundable.
  6. Booking during peak hours will be restricted to 1 hour per unit apartment.
  7. Outside of the peak hours, a single unit apartment may book for 2 hours of play.
  8. Each unit apartment is entitled to 2 one-hour-session per week during peak hours and 3 one-hour-session per week during off-peak hours, subject to availability.
  9. Advance booking of up to 14 days (maximum) is allowed.
  10. All bookings are not transferable.
  11. Residents who are unable to turn up 15 minutes from the start of the booked time, the court will be open for use by others. The booking fee is non-refundable in such cases.
  12. No smoking, drinking, eating, gambling or other activities, other than the respective game is permitted in the courts.
  13. All players should be in proper attire for the game. Shoes and balls must be of the non-marking types.
  14. Residents will not be permitted into the court without valid booking confirmation emails. Residents must produce their facilities card and booking email confirmation for identification before the security guard will switch on the lights for the courts.
  15. At least one resident from the unit who booked the court must be present when their guests are playing.
  16. Residents will be held responsible for any damage caused by their guests or themselves. Any damages caused by the previous players must be reported to the Booking Office immediately before the commencement of the game.
  17. Private coaches must be approved by and registered with the Management.
  18. Approval from the Management must be obtained in advance before any matches with other condominium, clubs or groups. Prior notice of one week is required.
  19. The Management will not be held responsible for any injury, damage or loss sustained by residents and their guests, however caused, during the use of these facilities.
  20. No pets are allow into the courts enclosure.
  21. No skate boarding, roller skating, inline skating, or any ball game or shuttle game are allowed inside the tennis courts enclosure.

Basketball Cage

Hours of play from 7am to 9pm.

The practice cage is located in the basement of Livonia (block 9). Residents may book to play at S$2.00 (inclusive of GST) per hour.

Booking rules :

  1. Bookings by residents must be made online on the Costa Rhu website. Please request for receipt / e-receipt from Management Office when you pay for your booking. You will also receive a confirmation email. Which will serve to verify your booking.
  2. Please pay for your bookings as soon as possible after the online booking. If you have any pending payment(s), you will not be allowed to book any facility.
  3. Residents must cancel their booking online 24 hours before their playing time / slot. Failing which, the booking will be treated as confirmed and booking fee chargeable and non-refundable.
  4. Residents who are unable to turn up 15 minutes from the start of the booked time, the cage will be open for use by others. The booking fee is non-refundable in such cases.
  5. Residents to bring their own basketball and are to be properly attired. No soccer or other games are permitted in the basketball cage.

Cricket Practice Pitch

Hours of play from 7am to 9pm.

The pitch is located at the back of the tennis courts and is available for booking at S$2.00 (inclusive of GST) per hour.

Booking rules :

  1. Bookings by residents must be made online on the Costa Rhu website. Please request for receipt / e-receipt from Management Office when you pay for your booking. You will also receive a confirmation email. Which will serve to verify your booking.
  2. Please pay for your bookings as soon as possible after the online booking. If you have any pending payment(s), you will not be allowed to book any facility.
  3. Residents must cancel their booking online 24 hours before their playing time / slot. Failing which, the booking will be treated as confirmed and booking fee chargeable and non-refundable.
  4. Residents who are unable to turn up 15 minutes from the start of the booked time, the cage will be open for use by others. The booking fee is non-refundable in such cases.
  5. Residents are to bring their own equipment for cricket. They should be properly attired for the game. No soccer or other form of sports are permitted in the pitch.

Saunas (entry by access card)

The Saunas are not recommended for people who suffer from tuberculosis, angina, nose bleeding and heart problems. Residents with high blood pressure or are not certain of their health conditions should consult their doctors before using the Saunas.

  1. The saunas will be opened daily from 7.00 a.m. to 10.00 p.m.;
  2. The saunas are to be used by residents and their invited guests (maximum of 2 guests);
  3. Persons using the saunas should be properly attired;
  4. Users are advised to shower before entering the sauna;
  5. The door of the sauna is open via access card or tag and must be closed at all times;
  6. Eating, drinking and/or smoking in the saunas are strictly prohibited;
  7. Under no circumstances shall children below the age of twelve (12) be permitted to enter or use the sauna;
  8. A person who breaches any of the above rules shall be required to leave the sauna;
  9. The Management shall not be liable for any mishap, injury or loss sustained by residents and/or their guests, howsoever caused, during the use of the sauna;
  10. There shall not be any crossed or mixed usage of the Male and Female saunas, respectively.

Gymnasium (entry by access card)

The gymnasium is located in the basement of the club house. It is set up for the benefit of residents and their guests for the purpose of exercise and fitness.

The opening hours are 6am to 11.30pm, Mondays through Sundays. Residents and guests are to follow the rules stipulated :

  1. A towel is compulsory for each member using the gym. This is for hygiene and courtesy of other users;
  2. Wipe away any perspiration on the benches and handle bars after use;
  3. Share the exercise machines with others;
  4. Any one person should avoid using multiple sets of weights at any one time and replace loose weights after use.
  5. Do drop weights onto the floor;
  6. Do not remove any items or equipment from the gym;
  7. Do not consume food while in the gym;
  8. Children between the age of 12 and 16 are not permitted into the gym without the presence of an adult;
  9. Children below 12 are not permitted into the gym at all times;
  10. No more than 2 guests per unit apartment are to be brought into the gymnasium at any one time
  11. Residents must be properly attired (tank-top, T-shirts, shorts or track pants and appropriate shoes);
  12. Sandals and shoes with hard soles and heels are not permitted;
  13. Male residents are advised not to bare their bodies during the exercise (ladies present maybe offended);
  14. All residents must register their personal trainer and a time slot is to be allocated otherwise entry will be not allowed and any trainer found in breach will be banned from the gym;
  15. Observe and practice safety habits when using weights and machines at all times;
  16. No pets are allowed inside the gymnasium.
  17. No certified gym instructor or trainer is allow to use the gym during peak hours from 6am to 9am and 6pm to 8pm. Only two trainers are limited daily and must be registered at the Management office. Certified gym instructor or trainer must book their attendance at the management office and failing to book will debarred from using the gym.

Marina Room (basement of Club House)

A fee (non-refundable) of $15.00 per hour (inclusive of GST) is chargeable for the use of the room A security deposit of $100.00 per booking (via cheque) is payable in advance for the use of the Multi-purpose Hall from 7.00 a.m. to 11.00 p.m. The security deposit is refunded on condition that the room is left clean and tidy after use and no damage is caused to the Common Property Application shall be made on prescribe form CRC 004 which is available from the office.

Booking rules :

  1. Bookings by residents must be made online on the Costa Rhu website. Please request for receipt / e-receipt from Management Office when you pay for your booking. You will also receive a confirmation email. Which will serve to verify your booking.
  2. Please pay for your bookings as soon as possible after the online booking. If you have any pending payment(s), you will not be allowed to book any facility.
  3. Residents must cancel their booking online 24 hours before their slot. Failing which, the booking will be treated as confirmed and booking fee chargeable and non-refundable.
  4. Residents who are unable to turn up 15 minutes from the start of the booked time, the room will be open for use by others. The booking fee is non-refundable in such cases.
  5. The Marina Room can be used only for functions such as meetings, birthday parties, or fitness / wellness activities. Other form of usage will need to be approved by the management. Meetings involving political, religious or other activities, outlawed by the Singapore government, will not be allowed.
  6. Maximum number of guest allowed is 40.
  7. Residents who book the room will be provided with the use of 20 chairs, 3 round and 3 rectangular tables without charge. Additional chairs and tables are chargeable.
  8. The Marina Room shall be used for the specific purpose stated in the application form and in the proper manner. The applicant shall ensure that the Marina Room is used only within the permitted time.
  9. The applicant must ensure that the music volume shall be maintained at a reasonable level and noise shall be minimised.
  10. Decoration may be allowed but care must be exercised not to damage the walls and ceiling boards. All decorations must be removed after the function.
  11. No sticking of decorations, buntings, banners, balloons etc. on the walls. No pins, no tape, no adhesive to be used. Walls and wooden paneling must not be damaged. Else, security deposit will be forfeited.
  12. Cooking with gas fire is not permitted. Only electric stove with hot plate is permitted.
  13. The applicant shall maintain the general cleanliness of the Marina Room. Please dispose of your waste into the rubbish bins provided at the common area. The applicants at their own cost must remove bulk refuse out of the estate.
  14. Resident/s and guests must ensure that the room and its surroundings are left in a clean and tidy condition after use.
  15. All chairs, tables, equipment, furniture or decorations brought into the Marina Room for the approved function are to be removed on the same day.
  16. Chairs, tables, furniture and equipment belonging to the Management are not to be removed. Any damaged furniture or equipment will have to be made good by the resident who booked the room.
  17. Bookings of the Marina Room shall be made at the Management Office not more than 3 weeks in advance. The management will not accept any block bookings. All reservations will be on a first-come-first-serve basis.
  18. All reservations are not transferable.
  19. No pets are allowed inside the room at any time.
  20. The Management reserves the right to forfeit or deduct part of the security deposit if any of the rules stated herein is violated. The deposit will be refunded (free of interest) subject to compliance with the conditions stated herein.

The Management will not be held responsible for any mishap, injury or loss sustained by residents and their guests, howsoever caused, during the use of the Marina Room.

Dolphin Room (level one of Club House)

A fee (non-refundable) of $20.00 (inclusive of GST) per hour is chargeable for the use of the room. A security deposit of $100.00 per booking (via cheque) is payable in advance for the use of the Multi-purpose Hall from 7.00 a.m. to 11.00 p.m. The security deposit is refunded on condition that the room is left clean and tidy after use and no damage is caused to the Common Property. Application shall be made on prescribe form CRC 004, which is available from the office.

Booking rules :

  1. Bookings by residents must be made online on the Costa Rhu website. Please request for receipt / e-receipt from Management Office when you pay for your booking. You will also receive a confirmation email. Which will serve to verify your booking.
  2. Please pay for your bookings as soon as possible after the online booking. If you have any pending payment(s), you will not be allowed to book any facility.
  3. Residents must cancel their booking online 24 hours before their slot. Failing which, the booking will be treated as confirmed and booking fee chargeable and non-refundable.
  4. Residents who are unable to turn up 15 minutes from the start of the booked time, the room will be open for use by others. The booking fee is non-refundable in such cases.
  5. The Dolphin Room can be used only for functions such as meetings, birthday parties, or fitness / wellness activities. Other form of usage will need to be approved by the management. Meetings involving political, religious or other activities outlawed by the Singapore government, will not be allowed.
  6. Maximum number of guest allowed is 25.
  7. Residents who book the room will be provided with the use of 20 chairs, 3 round and 3 rectangular tables without charge. Additional chairs and tables are chargeable.
  8. The Dolphin Room shall be used for the specific purpose stated in the application form and in the proper manner. The applicant shall ensure that the Dolphin Room is used only within the permitted time.
  9. The applicant must ensure that the music volume shall be maintained at a reasonable level and noise shall be minimised.
  10. Decoration may be allowed but care must be exercised not to damage the walls and ceiling boards. All decorations must be removed after the function.
  11. No sticking of decoration, buntings, banners, balloons etc. on the walls. No pins, no tape, no adhesive to be used. Walls and wooden paneling must not be damaged. Else, security deposit will be forfeited.
  12. Cooking with gas fire is not permitted. Only electric stove with hot plate is permitted.
  13. The applicant shall maintain the general cleanliness of the Dolphin Room. Please dispose of your waste into the rubbish bins provided at the common area. Bulk refuse must be removed out of the estate by the applicants at their own cost.
  14. Resident/s and guests must ensure that the room and its surroundings are left in a clean and tidy condition after use.
  15. All chairs, tables, equipment, furniture or decorations brought into the Dolphin Room for the approved function are to be removed on the same day.
  16. Chairs, tables, furniture and equipment belonging to the Management are not to be removed. Any damaged furniture or equipment will have to be made good by the resident who booked the room.
  17. Bookings of the Dolphin Room shall be made at the Management Office not more than 3 weeks in advance. All reservations will be on a first-come-first-serve basis.
  18. All reservations are not transferable.
  19. No pets are allowed inside the room at any time.
  20. The Management reserves the right to forfeit or deduct part of the security deposit if any of the rules stated herein is violated. The deposit will be refunded (free of interest) subject to compliance with the conditions stated herein.

The Management will not be held responsible for any mishap, injury or loss sustained by residents and their guests, howsoever caused, during the use of the Dolphin Room.

Barbecue Pits

The Barbecue pits are opened for daily booking for the following three sessions:

  • 1st session 9.00 am to 12.00 pm
  • 2nd session - 1.00 pm to 5.00 pm
  • 3rd session - 6.00 pm to 11.00 pm

Application form, CRC 003 (available from the Management Office) must be completed and submitted to the Management Office with the payment of a booking fee of $30.00 (inclusive of GST) per pit per session and a refundable deposit of $100.00 (via cheque). This deposit is refunded on condition that the place is left cleared and no damages on the Common Property.

Booking rules :

  1. Bookings by residents must be made online on the Costa Rhu website. Please request for receipt / e-receipt from Management Office when you pay for your booking. You will also receive a confirmation email. Which will serve to verify your booking.
  2. Please pay for your bookings as soon as possible after the online booking. If you have any pending payment(s), you will not be allowed to book any facility.
  3. Residents must cancel their booking online 24 hours before their slot. Failing which, the booking will be treated as confirmed and booking fee chargeable and non-refundable.
  4. Residents who are unable to turn up 15 minutes from the start of the booked time, the BBQ pits will be open for use by others. The booking fee is non-refundable in such cases.
  5. All bookings are not transferable.
  6. Each apartment is entitled to book one session a month (maximum of 2 pits per booking) subject to availability of the barbecue pits.
  7. The number of guests is limited to 20 per pit.
  8. Residents must ensure that their guests comply with the rules and regulations stated herein.
  9. No setting up of tents or camping overnight is allowed.
  10. No highly flammable equipment and portable barbecue burners are permitted at the barbecue area.
  11. No live band or disco is permitted unless with the written approval from the Management.
  12. Portable radios and cassette players are permitted at the barbecue area provided that the volume of the sound equipment is maintained at a reasonable level.
  13. Resident/s and guests must ensure that the barbecue pits and its surroundings are left in a clean and tidy condition after use.
  14. All unwanted leftover food, litter, etc., must be disposed off properly.
  15. Permission must be obtained from the Management prior to hiring of additional tables and chairs to be used at the barbecue area.
  16. The Management will not be held responsible for any mishaps, injury or loss sustained by resident/s and their guests, however caused, during the use of these pits.
  17. The Management reserves the right to forfeit or deduct part of the security deposit if any of the rules stated herein is violated. The deposit will be refunded (free of interest) subject to compliance with the conditions stated herein.

Forecourt at Ancilla Block (behind the fountain)

Booking of forecourt at Ancilla Block is $30.00 (inclusive of GST) per session of 2 hours. A refundable security deposit $100.00 (via cheque) is also required. Application form CRC 004 is available from the office. This deposit is refunded on condition that the place is left cleared and no damages on the Common Property.

Booking rules :

  1. Bookings by residents must be made online on the Costa Rhu website. Please request for receipt / e-receipt from Management Office when you pay for your booking. You will also receive a confirmation email. Which will serve to verify your booking.
  2. Please pay for your bookings as soon as possible after the online booking. If you have any pending payment(s), you will not be allowed to book any facility.
  3. Residents must cancel their booking online 24 hours before their slot. Failing which, the booking will be treated as confirmed and booking fee chargeable and non-refundable.
  4. Chairs and furniture are not provided, but maybe hired (refer to rate sheet).
  5. Resident/s are not allowed to move pool-side furniture onto the forecourt.
  6. Resident/s using the forecourt are reminded to keep the place clean after use and refrain from throw litter into the fountain and planter boxes.
  7. As the forecourt is close to apartments at the ground level, residents are reminded to keep noise level down.
  8. Resident/s will be held responsible for any damage to fixtures on the forecourt.
  9. Resident/s and guests must ensure that the forecourt and its surroundings are left in a clean and tidy condition after use.
  10. The Management will not be held responsible for any mishaps, injury or loss sustained by resident/s and their guests, however caused, during the use of the premise.
  11. The Management reserves the right to forfeit or deduct part of the security deposit if any of the rules stated herein is violated. The deposit will be refunded (free of interest) subject to compliance with the conditions stated herein.

Putting Green

  1. Playing time : 7.00am to 7.00pm;
  2. The putting green can only be used for the putting of golf balls;
  3. Players should ensure that no one, especially children, is close by when they are swinging their clubs;
  4. Resident may bring a maximum of two (2) guests per unit apartment at any one time;
  5. Guest must be accompanied by the resident;
  6. No food is allowed in the putting green;
  7. Pets are not allowed in the putting green;
  8. The Management will not be held responsible for any mishap, injury or lass sustained by residents and their guests, howsoever caused, during the use of the facilities.

The Keeping of Pets

  1. Livestock or other animals shall not be allowed or kept in any part of the Condominium except that of dogs, cats and other household pets, not exceeding a reasonable number, may be kept by the occupants in their respective units. Any such pets causing a nuisance or unreasonable disturbances to any other residents of the condominium shall upon notice given by the Management, be immediately and permanently removed from the premises.
  2. Only dogs of small breed as defined by the Agri-food and Veterinary Authority of Singapore (AVA), are allowed in the Condominium.
  3. All dogs must be kept on leashes and under control of their owners at all times while in the common areas of the Condominium.
  4. Residents with pet(s) shall observe the following rules:-
    1. To register the pet(s) with the Management Office;
    2. Pets shall not be allowed in common areas. When in transit, they shall be carried or held on a leash.. Pets must always be leashed in the common areas at all times;
    3. Pets shall not be allowed in the recreational and facilities areas under any circumstances;
    4. The person (Resident, Guest, Domestic helpers etc) walking the pet, shall clean up the waste of the pets left in the common areas. They are encourage to walk the pet outside the Condominium;
    5. Residents shall be responsible for the cost of repairing and cleaning of areas being damaged or littered by their pets.
  5. All dogs 3 months or older and any other pets, must have the necessary license issued by AVA.
  6. The license badge must be securely attached by means of a collar to the neck of the dog.
  7. Dogs of a breed classified as dangerous or potentially dangerous or fierce (Category A and B dogs by AVA) are not allowed in the Condominium. In particular, Pit Bull and Rottweiler. If in doubt, please visit the AVA website at www.ava.gov.sg
  8. Residents are to check with AVA on the number of pets allowed to be kept in each household.
  9. Do not allow pets to drink water from the swimming pool or swim in the pool.
  10. Pets are not allowed into the gymnasium, the Dolphin and Marina Room, squash courts, basket ball court, cricket pitch, badminton court ,tennis courts as well as the putting green and within the swimming pool area.
  11. The Management reserves the right to have the pet removed from the premise should the animal becomes a nuisance and disrupt the harmony of the estate.

Car Parking

Rules

  1. Residents must obtain parking label/s from the Management for their motor vehicles (cars, vans, trucks and motor-cycles) parked in the estate. Label(s) to be displayed prominently on the wind-shield of the vehicle;
  2. No reservation of any parking lot is allowed except for those labelled “Handicapped” where applicable;
  3. Handicapped lots are strictly to be used by the said category of drivers. Unauthorised parking at the handicapped lot will be subjected to wheel-clamping;
  4. Visitors driving into the estate must give their particulars and the unit they wish to visit to the guard on duty at the guardhouse;
  5. Commercial vehicles owned by the residents are only allowed to park in the basement car park after written approval from the Management is granted;
  6. Vehicles and machinery such as forklift, generator, welding machine, air compressor, lifting equipment, container etc. will not be allowed entry into the estate unless prior written approval from the Management is obtained;
  7. Vehicles such as cranes, road tanker, container, trailer, etc., will not be allowed to be parked in the estate car park unless with the written approval from the Management;
  8. An authorised person from the Management shall be empowered to clamp any vehicle found parked in an unauthorised location. The following constitute unauthorised parking:
    1. unlabelled vehicles;
    2. park without the requisite written authorisation from the Management;
    3. vehicle causing obstruction.
    4. Park along driveway.

Once clamped, the vehicle may be released on the payment of cash $100.00 (inclusive of GST) for which the Management is obliged to issue an official receipt.

Application for Car Park Label

The applicant must be legal owner or a tenant authorised by the owner.

  • First vehicle - free
  • Second vehicle - free
  • Third vehicle - $50 / month
  • Fourth & more - $50 / month

Parking fees are payable quarterly in advance. A late fee of $10 per vehicle is imposed for late payment.

Note : Parking fee maybe revised at the discretions of the MCST 2345.

  1. All applicants are required to produce documentary proof of ownership and residence i.e. Vehicle Registration Card, Company Certificate Letter (for company car), Stamped Tenancy Agreement (if applicant is a tenant), Insurance, etc. Residents are requested to update their addresses in the vehicle log books before applying for a car park label;
  2. All commercial vehicles bearing registration plates of “CB” and “Y” (or subsequent amendments by ROV) will not be issued with labels. All applicants for labels will dealt with at the Management’s discretion. The Management’s decision shall be final;
  3. The Management reserves the right to reject any application. Car labels which are approved, may still be subject to cancellation at the Management’s discretion. The Management’s decision shall be final;
  4. Residents are to notify the Management should there be a change of vehicle or vehicle registration particulars so that a fresh label could be issued in exchange of the old one. All car labels are not transferable;
  5. Residents (including tenants) are to return the labels to the Management when they cease to reside in the estate;
  6. Subsidiary Proprietor/s who are not resident in Costa Rhu will not be issued with car park label/s;
  7. Loss of labels must be reported to the Management as soon as possible. Replacement cost for each lost label is S$50.00 (inclusive of GST).

Access card / Key-chain

The access card or key-chain is used to activate the lift, operate the rear gate, entry to certain facilities.

Kindly note that your cards are programmed for limited access. It can only allow you to gain access to the lift at the block where you live.

  1. For your own security, do not lend the access card to anyone, except those registered with the Management Office;
  2. The maximum number of cards/key-chains a unit is allowed to apply for is according to your share value (example : 4 share values can apply for 4 cards);
  3. The cost of replacing a lost card or key-chain is $50.00 (inclusive of GST) per card / key-chain. Please inform the management office of any lost card/key-chain so that the card can be de-activated;
  4. The cost of replacing damaged card or key-chain is S$18 (inclusive of GST) per card;
  5. Cards issued above the allowable number will be charged at $50.00 (inclusive of GST) per card. Units which require more than the allowable number of cards or key-chain (chargeable) will be considered on a case-by-case basis and documentary evidence is required to prove that the applicants are residing in the condominium;
  6. All applicants must be BONA-FIDE RESIDENTS of Costa Rhu. The Management reserves the right to request for documentary proof;
  7. For tenanted apartments, access cards / key-chains will be issued only to the tenants;
  8. When an apartment is sold or tenanted, all cards and/or key-chains issued must be handed over to the new owner/tenant, failing which a charge of S$50.00 (inclusive of GST) per card is imposed for the application and payable by the new owner/tenant.

Facilities Card

  1. The Facilities card a form of identification for residents living in Costa Rhu. Residents are encourage to carry with always;
  2. The facilities card is to be produced when booking for use of facilities and as proof of residence;
  3. Each unit is allowed to apply for the maximum number of free cards in accordance to the allocated share values of the unit (i.e: 4 share values can apply for 4 cards);
  4. All applicants must be BONA-FIDE RESIDENTS of Costa Rhu. The Management reserves the right to request for documentary proof;
  5. Card issued above the allowable is charged $10.00 (inclusive of GST) per card;
  6. The cost of replacing a lost card is $10.00 (inclusive of GST) per card. Please inform the management office of any lost card;
  7. For tenanted apartments, facilities cards will be issued only to the tenants;
  8. A recent photograph of each applicant must be submitted together with the application;
  9. Owing to a large number of residents and to prevent any unauthorised use of the facilities, the following are not allowed to apply for facilities card:
    1. maids and other employees of residents;
    2. visitors on temporary stay in the condominium; and children below the age of 12 years old.
  10. The Management reserves the right to request for documentary evidence to prove that the applicant(s) is/are residing in the condominium before issuing the facilities card(s);

    Notwithstanding the issue of facilities card, the management reserves the right to disallow booking of facilities on the following grounds :

    1. arrears in payment of maintenance contributions;
    2. resident who damage facilities and refuse to compensate for the damage;
    3. other reasons at the sole discretion of the Management.
  11. When an apartment is sold, all facilities cards must be returned to the management Office;
  12. Tenants who are moving out have to return facilities cards to the Management Office for cancellation.

Rules and Regulations Governing Moving-In and Out

  1. House removal may be carried out during 9.00 am to 5.00 pm daily (including Sunday and public holiday).
  2. Residents are required to submit Form CRC 005 along with a security deposit of $2,000.00 and a cleaning security deposit of $200.00 to the Management at least 3 days prior to the date of moving. The deposit will be refunded without interest upon completion of the work, if there are no damages, littering, debris left behind or any other mess created, littering in the common property, during and after the move. Both deposits (SGD 2,000 and SGD 200) will be collected via cheque* only.
  3. Lift padding for use in Service Lifts – it is mandatory that all Movers use these. We will be charging a nominal amount of $50.00 (inclusive of GST) from movers & contractors for hiring of lift padding from MCST. This is to take care of wear and tear and replacement costs. This will be collected via cheque* only. Lift padding must be collected from Guard House and returned there.
  4. All removal contractors must report at the Guard House prior to obtain identification passes and must wear their passes at all times whilst in the condominium. The Management’s security personnel shall have the right to question any person in the condominium found without a pass;
  5. Delivery vehicles are to follow a designated route (indicated by signage) while driving in the basement;
  6. Delivery vehicles above 2.8 metres height and 40 footers are not allow into the basement;
  7. Only 20 foot trucks are allowed into the compound of Costa Rhu, and park at designated location;
  8. All removals and workmen should use only the service lifts and staircases designated by the Management. All packaging and cartons must be disposed of by the resident(s) or his contractor and at his cost;
  9. No unwanted materials, debris, etc. should be left in the corridors, lift lobbies, fire escape staircases or any other common areas. Failing which, the management will remove them and the cost of such removal shall be charged to the resident concerned. The cleaning security deposit will also be forfeited.
  10. Residents shall ensure that no damage is caused to any part of the common areas, common property or the building(s) during such removal. Any damage caused shall be rectified by the resident concerned at this own cost forthwith upon receipt of notice to that effect from the Management. The security deposit will also be forfeited or withheld in such a situation.
  11. Residents shall be responsible for the conduct and behaviour of their appointed contractors while they are in the condominium.

*Friendly Reminder

  • Cheques to be drawn in favour of "Management Corporation Strata Title Plan No. 2345"
  • Cross the cheque by drawing two parallel lines across the top left-hand corner of the cheque and cancel "or bearer" on the cheque; and add "Account Payee Only" (or "A/C Payee Only")

Disclaimer:-

While every reasonable care has been taken in preparing this attached information, the developer and its agents cannot be held responsible for any inaccuracies. All statements are believed to be correct but are not to be regarded as statements or representations of fact. All information is current at the time of going to press and is subject to change.