List of Notices / Circulars

General notices and announcements related to activities around the estate. You must be logged on to see resident only announcements.

Message to be carried by security guards while enforcing social distancing

Wednesday, September 23, 2020

 

Dear Resident

We are stepping up our efforts to ensure compliance with the government guidelines on social distancing. Accordingly, the security team has been instructed to approach persons who may not be following the guidelines and request them to comply. Kindly cooperate with the security team who are only carrying out their job.

Please ensure that you are compliant with the below guidelines:

  1. All residents should wear a mask while walking about or when gathering in groups within the estate
  2. All gatherings in groups should be no more than 5 persons with at least 3 meters between groups
  3. Gatherings in groups at the tables around the swimming pool restricted to 4 persons
  4. Kids pool to have no more than 3 kids at any time
  5. Jacuzzi to have no more than 5 people at any time
  6. Each tennis court to have no more than 4 persons at any time
  7. Following facilities limited to 2 persons at any time - Squash, Table Tennis, Sauna
  8. Gym mandatory to book before use and use during your allotted time slot only, not more than 6 persons at any time

In case of non-compliance, security guards will note down the unit number and / or any other identification and report the same to the management office. If the relevant parties refuse to indicate their unit number, security guards will take their photos to report to the management office.

We seek the co-operation of all residents in kindly adhering to the restrictions.

The Management Committee

MCST Plan No. 2345

 

Latest findings and recommendation of BCA inspection

Friday, September 11, 2020

Dear residents:

Please be aware that the Building and Construction Authority (BCA) have been in the estate a couple of times, as part of their random checks. They have observed the following as issues of concern and issued verbal warnings:

Putting green: gatherings of more than 5 and mixing between groups

Pool: groups of more than 5 pax, mixing between groups

Masks: residents/helpers not wearing masks when walking the dogs, walking within condo premises and inside lifts  

Gym: more than stipulated numbers of people in the gym at one time

The BCA has asked the MO to put up additional notices as well, which we have done so in all the noticeboards, in all the lifts, putting green surroundings and swimming pool surroundings. 

We have already flagged the BCA’s concern on the putting green earlier. In addition, we are also receiving complaints from residents on gym use without bookings, residents staying on despite there being more than 6 people in the gym, gatherings in and by the pool, unsupervised children in the playground in groups larger than allowed. 

We seek the co-operation of all residents in kindly adhering to the restrictions. The risk here is that misbehaviour by a few leads to the limiting, or indeed the closure of the facilities, which then impacts all residents

Thank you

MCST 2345

Gas supply: back to normal

Friday, August 28, 2020

Dear Residents:

We are pleased to inform you that the repair has been completed, and signed off by SP Services. Gas supply will resume at 6.00PM today.

Thank you for putting up with the inconvenience. Do let the MO know if you have any questions.

Thank you

MCST 2345

Gas Leak : Update

Thursday, August 27, 2020

Dear Residents,

The contractor has identified the leak in one of the (underground) gas pipe/ joints after due excavation and checks today. The appropriate parts (material used was 25 years ago when the condo was being built) need to be sourced: the contractor is on it and we are hoping the repair is effected at the earliest.

We will need to run some checks once the repairs are done; we are also liaising with SP for their sign-off once the repairs are effected. We are hoping all of this takes a few days at most but will know more only after the checks following the repairs.

Thank you for putting up with the inconvenience. We assure you we are trying our best to resolve this as soon as possible

MCST 2345

Interruption of Gas supply

Wednesday, August 26, 2020

Dear Residents,

Please be informed that a gas leak has been detected and confirmed by Singapore Power (SP) Services last night (Tuesday, 25 Aug). The affected blocks are Ancilla, Blk 3 and Oliva, Blk 5. Gas supply to the affected blocks has been cut for safety reasons.

Immediate action has been taken to engage a Licence LGSW /  contractor to commence work: they will start today. We will know more about timelines once the extent of the disruption and repair in (underground) pipes and gas supply is clearer. We will revert on this when we know more. The gas supply will be restored once the rectification work is completed and we have necessary (e.g. SP) approvals. 

We apologise for any inconvenience caused. Do let the MO know if you have any questions

Thank you

Gatherings at the putting green

Tuesday, August 25, 2020

Dear Residents,

We have had the Building & Construction Authority ( BCA ) come through the estate for regular checks. The putting green has come up for scrutiny given the size of the gatherings. The BCA has commented that we should cordon off the facility if we are unable to control the size of the gathering. The MO noted badminton and ball games being played and the groups just form again after the security guards ask them to leave.
 We are monitoring the situation but would like to inform you that we have no choice but to cordon off the putting green if the situation does not improve. We also request residents to strictly follow the social separation guidelines in all the other facilities in the estate - the BCA and other checks apply equally to those as well.  
 Please let the MO know if you have any questions
 MCST 2345

Pool & Gym: reverting to our usual timing

Monday, August 24, 2020

A big thank you to all residents for maintaining the requisite social separation discipline in the use of the Estate facilities. We are pleased to inform you that we are reverting to pre-Covid timings for the pool and the gym effective tomorrow: 25th August 2020.

 

  1. The pool will be open from 7am to 11pm
  2. The gym will be open from 5am to midnight

 

Restrictions on the number of people in the two facilities will stay unchanged: not more than 50 people in the pool at one time and not more than 6 people in the gym (booking through the website shall continue, the expanded timings/ slots will show up in the system this evening for tomorrow onwards)  We encourage residents to continue to use the Safe Entry app when using these facilities.

Please contact the MO if you have any questions. Stay healthy, stay safe

 

Thank you

 



Maintaining Social Harmony @ Costa rhu

Monday, August 17, 2020

Dear Fellow Residents,

We hope that everyone is staying safe and healthy and continuing to enjoy the facilities, adhering to the social distancing measures put in place, to ensure everyone's safety. Thanks for your patience and support during these extraordinary times.

The circuit breaker period over the past 4-5 months has been difficult for many people for many different reasons. However, it is very important to ensure social harmony in our multi-cultural, multi-racial estate. Recently, the council was alerted to an incident, involving unacceptable behaviour from one of the residents and requires our special attention:

  1. The incident, as reported, involves one of the residents in Block 3, behaving inappropriately with some of the children playing around the area behind Block 3. The resident while driving out of the basement parking behind Block 3, stopped his car by the roadside and shouted out unacceptable racial obscenities, to the children playing in the area. 
  2. Apparently, this was not the first time and the parents were adamant to file a Police complaint. The parents alerted the MC and the resident was identified; however, the parents are choosing to not file a police complaint at this time.      
  3. As the council, we feel it is our obligation to remind the residents that behaviour, which disrupts the social harmony of the estate, will not be tolerated. We will extend any possible support, within the MCST legal boundaries, to share our findings with the Police, if they are brought in.

We would once again appeal to everyone's best judgement, to ensure we treat people from other ethnicities, especially children with basic respect. Let's continue to enjoy the social & racial harmony that we have maintained as an estate for 25+ years.

Stay Safe, Stay Healthy.

MCST 2345

“NOTICE OF ANNUAL NO-LOAD TEST FOR ALL LIFTS”

Friday, August 14, 2020

Dear Residents of Costa Rhu ,

Kindly be informed that our Management Office has scheduled the above mentioned on Annual No-Load Test for all our lifts, enclosed for your information on reference to your own block schedule.

Please be always reminded to bring along your back-door keys when you are out of your house during the scheduled period.

Thank you

Best Regards

MCST 2345

Tennis Court Closure for Repair

Tuesday, July 21, 2020

Dear Residents ,

We have scheduled to close both Tennis Court to carry out the following work :-

  • Both Tennis Court closed from 5th August 2020 to 10th August 2020.
  • For replacement of broken netting for both courts.
  • Repairing and resurfacing the peeled practising wall for both courts.
  • Reopening of both courts for booking on 11th August 2020.

Regretted any inconvenience caused at this period of time.

MCST 2345

EDM for Gym Usage

Friday, June 19, 2020

Dear Residents,

We are pleased to announce that the gym will be open from 6am - 10pm commencing Saturday 20 June. We thank you for your patience while we incorporated the gym into our existing facilities booking system.

As we are only allowed 6 people in the gym at one time we have introduced the following booking system to enable fair access to everyone:

  • Gym is available through the facility booking system onhttps://costarhu.sg
  • Bookings are for 30 minute time blocks.
  • Each household is allowed 2 bookings per day - you can book 2 spots at the same time or 2 different times.
  • Each booking is for 1 person only.
  • No charge for gym bookings.
  • Each day's bookings will be open 48 hours prior.
  • No personal trainers unless they are residents and they will require their own booking.

Please cancel any booking you don’t intend to use.

Bookings will be open from 6pm today (Friday 19 June).

General Gym Use Guidelines

  • Wipe down all equipment after use with supplied disinfectant sprays.
  • Maintain a minimum distance of 2m from other gym users, and 3m during intensive exercise.
  • Bring and use a towel - no towel, no entry.
  • Please remember your phones for SafeEntry into the gym.

Gym cleaning has been increased to three times a day.

Thank you and stay safe,

Regards,

MCST 2354

Facilities reopening EDM

Thursday, June 18, 2020

Dear Residents,

As most of you are aware, Singapore will move into Phase Two from midnight tonight. The MCST needs to put in place several measures to ensure compliance with the government guidelines for our common facilities and are proposing to open the facilities in three stages:
Stage 1 – All facilities, except the gym and the BBQ Pits, to be opened on Friday, 19th June - as per guidelines below
Stage 2 – Gym – Opening date to be announced. We are putting additional measures in place to ensure safe usage of the facility – and will provide an update soon.
Stage 3 – BBQ Pits – The BCA has advised that BBQ Pits are to remain closed at this stage.  
We request that if you are unwell, please do not enter or use any common facilities. We trust that residents will adhere to the guidelines or we will have to review them.
Stage 1 - Facilities usage guidelines - please ensure registration with ‘SafeEntry’ where requested:
  • Swimming Pool (SafeEntry)
  • The pool will be open from 9am to 7pm. The large, adult pool to have no more than 50 people at any time, as widely dispersed as possible. Groups of no more than 5 and a safe distance of at least 3 meters between groups. 
  • Kids pool to have no more than 3 kids at any time.
  • Jacuzzi to have no more than 5 people at any time.
  • One guard will be patrolling the area at most times – residents are urged to extend cooperation and follow guidance & directions please.
  • Tennis courts (SafeEntry)
  • Bookings are open starting Friday 19th of June
  • Up to 4 people are allowed on one court at any time.
  • Players are encouraged not to congregate at the entrance, waiting for others to finish and maintain safe distance at all times.
  • Squash (SafeEntry)
  • Two players are permitted within the Squash court at any time, during a game.
  • A security guard will be on hand monitoring gym/squash area for any violations of provided guidelines, please extend all possible cooperation.  
  • Function rooms (SafeEntry)
  • Marina room available for booking from 19th June – no more than 5 people to be in the room at any time, maintaining social distance.
  • Common areas – Putting green, playgrounds, other sitting areas:
  • We are counting on self-regulation & responsible behavior, to maintain distance. Please have a discussion with your helpers and children around this and advise them against close contact with friends from other households. Remind them again about safe distancing and wearing masks at all times.
  • Roving Guards will be enforcing safe distancing. It’s for the greater benefit of the estate and ensuring everyone’s safety. Please extend all possible cooperation.
  • Common Areas – Swimming pool:
  • Sitting on one table limited up to four people. 
  • Four chairs per table - please do not move the chairs.
  • Groups must maintain a minimum distance of least 3 metres between them. 
  • Please maintain these distancing guidelines, use the TraceTogether app and be socially responsible.  
  • Saunas:
  • Limited up to 2 people of the same household at any time. First come, first-serve basis.
  • Table Tennis
  • Limited to 2 players at any time. First come, first-serve basis.
 
We have increased the disinfection and cleaning regime of all common areas. Details can be found on the notice boards.
Again, with everyone behaving responsibly, we can continue to enjoy the facilities safely:  
  • Please continue to wear a Mask at ALL TIMES, unless doing strenuous activity or eating/drinking – be socially responsible.
  • Ensure safe distancing.
  • Keep number of contacts small and limited to your regular circle of close contacts, to protect yourself and your families.
  • Seniors, who are especially vulnerable, should continue to exercise extra caution and stay at home as much as possible
  • Please use the TraceTogether app when you are in the common areas. 
Together, we all have a part to play in keeping COVID-19 at bay, and protect ourselves and our loved ones as we try and return towards normalcy.
Dengue and Mosquito Management 
There are dengue clusters in areas close to Tanjong Rhu and there are reports of increased mosquito levels in the estate. We have doubled the fogging on Mondays and Thursdays and request that all residents ensure there is no standing water in your home to prevent mosquito breeding.
Stay Safe, Stay Healthy.
Regards,
MCST 2345